Question 1

Whereas the ergonomic approach to job design focuses on physical capabilities and limitations,the perceptual-motor approach focuses on human mental capabilities and limitations.

Accepted Answer

A) True 
 B)False

Question 2

Divisional structures are most appropriate:

Accepted Answer

A) when flexibility is required. 
B) when the environment is stable and predictable. 
C) when coordination requirements between jobs can be refined and standardized. 
D) when jobs are highly specialized.

Question 3

Within the Job Characteristics Model,the extent to which a person receives clear information about his or her performance from the job itself is termed:

Accepted Answer

A) autonomy. 
B) communication. 
C) feedback. 
D) task identity.

Question 4

In _____,planners analyze an organization's human resource needs in a dynamic environment and develop activities that enable a firm to adapt to change.

Accepted Answer

A) human resource planning 
B) work-flow analysis 
C) selection 
D) recruitment

Question 5

Determining which strategy to implement in anticipation of a labour shortage or surplus is critical as they will differ widely in their cost,timeliness,impact on the employees and how easily it would be to reverse.For example,if you were expecting a labour surplus and chose to downsize,it will be _____ to take effect and have a ______ degree of human suffering.Conversely if you were anticipating a labour shortage and you chose to use technological innovation,it will be ______ to take effect and will have a ______ level of revocability.

Accepted Answer

A) Slow,High,Slow,High 
B) Fast,Low,High,Fast 
C) Fast,High,Slow,Low 
D) Slow,Low,High,Fast

Question 6

The most common source for error in job analysis results from:

Accepted Answer

A) job descriptions being outdated. 
B) job descriptions being too descriptive. 
C) job descriptions that are misrepresentative. 
D) job descriptions being too broad.

Question 7

Discuss the six dimensions covered by the position analysis questionnaire.

Accepted Answer

The answer of Discuss the six dimensions covered by the...

Question 8

What are the differences among job analysis,job descriptions,and job specifications?

Accepted Answer

The answer of What are the differences among job analysis,job...

Question 9

Functional structures tend to be less flexible,but more innovative than divisional structures.

Accepted Answer

A) True 
 B)False

Question 10

Within the Job Characteristics Model,the degree to which the job allows an individual to make decisions about the way the work is carried out is called:

Accepted Answer

A) task identity. 
B) task discretion. 
C) skill variety. 
D) autonomy.

Question 11

Job analysis information usually is obtained from:

Accepted Answer

A) co-workers and customers. 
B) job incumbents and co-workers. 
C) customers and supervisors. 
D) job incumbents and supervisors.

Question 12

Explain the first step in the Human Resource planning process.

Accepted Answer

The answer of Explain the first step in the Human...

Question 13

All but one of the following are sections of the Position Analysis Questionnaire (PAQ).Name the exception.

Accepted Answer

A) Mental processes 
B) Data output 
C) Work output 
D) Job context

Question 14

_____ refers to the degree to which work units are grouped based on functional similarity or similarity of work flow.

Accepted Answer

A) Departmentalization 
B) Centralization 
C) Decentralization 
D) Work-flow analysis

Question 15

Which of the following is concerned with examining the interface between individuals' physiological characteristics and the physical work environment?

Accepted Answer

A) Task identity 
B) Ergonomics 
C) Job analysis 
D) Task significance

Question 16

Compare the functional structure to that of the divisional structure,including the nature of their design,their respective advantages and disadvantages,and the types of environments in which they might best be used.

Accepted Answer

The answer of Compare the functional structure to that of...

Question 17

By designing jobs according to the mechanistic approach:

Accepted Answer

A) the organization increases its need for high-ability individuals. 
B) the organization becomes more dependent on individual workers. 
C) individuals become irreplaceable. 
D) individuals can be trained to perform jobs.

Question 18

A job description is a list of the knowledge,skills,abilities,and other characteristics that an individual must have to perform the job.

Accepted Answer

A) True 
 B)False

Question 19

In HRM,technology has been used in the past for the following three broad functions EXCEPT

Accepted Answer

A) Transaction processing,reporting,and tracking 
B) Relational databases 
C) Decision support systems 
D) Expert systems

Question 20

Identify the exception among the following statements with regard to the benefits of team-based job design.

Accepted Answer

A) Team members can back each other up. 
B) Team members can point out each other's mistakes. 
C) Team members can share work in case a member is overloaded. 
D) Some members lean too much on other team members.

Exam 4: Analysis and Design of Work and Human Resource Planning

Whereas the ergonomic approach to job design focuses on physical capabilities and limitations,the perceptual-motor approach focuses on human mental capabilities and limitations.

Divisional structures are most appropriate:

Within the Job Characteristics Model,the extent to which a person receives clear information about his or her performance from the job itself is termed:

In _____,planners analyze an organization's human resource needs in a dynamic environment and develop activities that enable a firm to adapt to change.

The most common source for error in job analysis results from:

Discuss the six dimensions covered by the position analysis questionnaire.

What are the differences among job analysis,job descriptions,and job specifications?

Functional structures tend to be less flexible,but more innovative than divisional structures.

Within the Job Characteristics Model,the degree to which the job allows an individual to make decisions about the way the work is carried out is called:

Job analysis information usually is obtained from:

Explain the first step in the Human Resource planning process.

All but one of the following are sections of the Position Analysis Questionnaire (PAQ) .Name the exception.

_____ refers to the degree to which work units are grouped based on functional similarity or similarity of work flow.

Which of the following is concerned with examining the interface between individuals' physiological characteristics and the physical work environment?

Compare the functional structure to that of the divisional structure,including the nature of their design,their respective advantages and disadvantages,and the types of environments in which they might best be used.

By designing jobs according to the mechanistic approach:

A job description is a list of the knowledge,skills,abilities,and other characteristics that an individual must have to perform the job.

In HRM,technology has been used in the past for the following three broad functions EXCEPT

Identify the exception among the following statements with regard to the benefits of team-based job design.