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According to Management at Hotel Chain Ritz-Carlton,"It's All About Providing

Question 139

Multiple Choice

According to management at hotel chain Ritz-Carlton,"It's all about providing a unique,personal,memorable experience" for guests.Ritz-Carlton most likely pursues which of the following strategies?


A) overall cost leadership
B) market follower
C) focus
D) customer intimacy
E) product leadership

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