One of the Basic Principles of Business Process Management Discussed

Multiple Choice

One of the basic principles of business process management discussed in the text states: "When using consultants, make sure the task is well defined, with specific deliverables defined by the company." Which of the following actions applies that principle?

A) Requiring a consultant to prepare and submit a budget before starting work on the BPM project.
B) Dividing the project into phases with firm deadlines.
C) Both A and B
D) Neither A nor B