Multiple Choice
When providing reasons for bad news in a negative news message that uses the indirect approach, you should ________.
A) use "company policy" as the reason whenever possible
B) start with the most positive points and then move on to increasingly negative ones
C) present your reasons in a clearly apologetic tone
D) avoid going into details of the reasons for the bad news
Correct Answer:
Verified
Correct Answer:
Verified
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