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    Business Communication Essentials Study Set 3
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    Exam 8: Writing Negative Messages
  5. Question
    Describe the Three Techniques for Saying No as Clearly and Kindly
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Describe the Three Techniques for Saying No as Clearly and Kindly

Question 142

Question 142

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Describe the three techniques for saying no as clearly and kindly as possible.

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1. De-emphasize the bad news-devote less...

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