Question 1

A process that deals with the additional cost in a particular decision rather than the average cost is called ________ analysis.

Accepted Answer

A) economic 
B) strategic 
C) marginal 
D) net income 
E) net productivity

Question 2

The utilitarian view of ethics makes decisions solely on the basis of their outcomes or consequences.

Accepted Answer

A) True 
 B)False

Question 3

When a supervisor encounters a(n)________ problem,the goal is clear,the problem familiar,and information about the problem easily defined and complete.

Accepted Answer

A) periodic 
B) well-structured 
C) consistent 
D) ill-structured 
E) catastrophic

Question 4

A decision-making tool for supervisors that permits decision makers to place a monetary value on the various consequences likely to result from the selection of a particular course of action is called the ________.

Accepted Answer

A) objective strategy 
B) expected value analysis 
C) strategy formulation 
D) probability of occurrence 
E) intuitive approach

Question 5

A style of decision making that relies heavily on meetings for communicating is the ________ style.

Accepted Answer

A) behavioral 
B) analytic 
C) autocratic 
D) conceptual 
E) directive

Question 6

Explain the difference between a programmed and non-programmed decision?

Accepted Answer

The answer of Explain the difference between a programmed and...

Question 7

A style of decision making that characterizes managers as careful decision makers with the ability to adapt or cope with new situations is the ________ style.

Accepted Answer

A) behavioral 
B) analytic 
C) autocratic 
D) conceptual 
E) directive

Question 8

If follow-up and evaluation indicate that the sought-after results weren't achieved,the supervisor must still implement the final decision.

Accepted Answer

A) True 
 B)False

Question 9

In developing alternatives,the fewer alternatives you can generate the better your final decision will be.

Accepted Answer

A) True 
 B)False

Question 10

For supervisors ________ can help to explain why,when conducting performance appraisals,they tend to give more weight to more recent behaviors of an employee than behaviors of six or nine months ago.

Accepted Answer

A) premature judgment 
B) bias 
C) availability heuristic 
D) representative heuristic 
E) escalation of commitment

Question 11

A useful way to analyze hiring,marketing,investment,equipment purchases,pricing,and similar decisions that involve a progression of decisions is to use ________.

Accepted Answer

A) market research 
B) PERT diagrams 
C) just-in-time inventories 
D) a decision tree 
E) accounting procedures

Question 12

A discrepancy between an existing and a desired state of affairs is called a(n)________.

Accepted Answer

A) problem 
B) opportunity 
C) puzzle 
D) possibility 
E) graphic illustration

Question 13

List and explain some advantages and disadvantages of group decision-making over individual decision-making.

Accepted Answer

The answer of List and explain some advantages and disadvantages...

Question 14

Identify and explain the different views on ethics.

Accepted Answer

The answer of Identify and explain the different views on...

Question 15

The following are steps in the decision-making process EXCEPT ________.

Accepted Answer

A) collect relevant information 
B) develop objectives 
C) develop alternatives 
D) follow up and evaluate 
E) select the best alternative

Question 16

Solving the wrong problem perfectly is no better outcome,and may be worse,than coming up with the wrong solution to the right problem.

Accepted Answer

A) True 
 B)False

Question 17

Disadvantages of group decision making would include which of the following?

Accepted Answer

A) quick arrival at decision 
B) generates few alternatives 
C) lack of acceptance of a solution 
D) decreased legitimacy 
E) pressure to conform

Question 18

A simple technique for overcoming pressures for conformity that retard the development of creative alternatives is ________.

Accepted Answer

A) group problem solving 
B) brainstorming 
C) the Delphi technique 
D) groupthink 
E) nominal group technique

Question 19

You can improve the final outcome in the decision-making process if you acknowledge your biases and overtly attempt to control them.

Accepted Answer

A) True 
 B)False

Question 20

Selection of the best alternative in the decision-making process depends on which of the following?

Accepted Answer

A) commitment to the issue 
B) support of middle managers 
C) quantity of information gathered 
D) supervisor's ingenuity in developing alternatives 
E) volume of output

Exam 7: Problem Analysis and Decision Making

A process that deals with the additional cost in a particular decision rather than the average cost is called ________ analysis.

The utilitarian view of ethics makes decisions solely on the basis of their outcomes or consequences.

When a supervisor encounters a(n) ________ problem,the goal is clear,the problem familiar,and information about the problem easily defined and complete.

A decision-making tool for supervisors that permits decision makers to place a monetary value on the various consequences likely to result from the selection of a particular course of action is called the ________.

A style of decision making that relies heavily on meetings for communicating is the ________ style.

Explain the difference between a programmed and non-programmed decision?

A style of decision making that characterizes managers as careful decision makers with the ability to adapt or cope with new situations is the ________ style.

If follow-up and evaluation indicate that the sought-after results weren't achieved,the supervisor must still implement the final decision.

In developing alternatives,the fewer alternatives you can generate the better your final decision will be.

For supervisors ________ can help to explain why,when conducting performance appraisals,they tend to give more weight to more recent behaviors of an employee than behaviors of six or nine months ago.

A useful way to analyze hiring,marketing,investment,equipment purchases,pricing,and similar decisions that involve a progression of decisions is to use ________.

A discrepancy between an existing and a desired state of affairs is called a(n) ________.

List and explain some advantages and disadvantages of group decision-making over individual decision-making.

Identify and explain the different views on ethics.

The following are steps in the decision-making process EXCEPT ________.

Solving the wrong problem perfectly is no better outcome,and may be worse,than coming up with the wrong solution to the right problem.

Disadvantages of group decision making would include which of the following?

A simple technique for overcoming pressures for conformity that retard the development of creative alternatives is ________.

You can improve the final outcome in the decision-making process if you acknowledge your biases and overtly attempt to control them.

Selection of the best alternative in the decision-making process depends on which of the following?