Multiple Choice
Who among the following individuals follows a good practice when developing a bad-news message?
A) Dan, a manager at Oak Inc., who avoids providing reasons to support the refusal
B) Aaron, a manager at Calibon Inc., who avoids using company policy as a reason for the refusal
C) Meena, a manager at WillWare Inc., who avoids emphasizing how her audience will benefit from the decision
D) Rachel, a manager at TechnoGram Inc., who avoids using the inductive approach when writing the message
Correct Answer:

Verified
Correct Answer:
Verified
Q29: Which of the following should be followed
Q30: Describe the features of an effective claim
Q31: Issuing a one-line statement using "company policy"
Q32: Steve, a recruiter at Argon Inc., interviews
Q33: When a message contains a request that
Q35: Explain the advantages and disadvantages of delivering
Q36: It is a good idea to use
Q37: Summarize the guidelines for breaking bad news
Q38: In the decision to communicate about negatives,
Q39: Which of the following is a difference