Multiple Choice
Which of the following should be avoided when writing the closing paragraph of a bad-news message?
A) Statements that encourage future controversy
B) Statements that offer a counterproposal
C) Statements that include general terms and abstract nouns
D) Statements that restate an appealing idea stated previously
Correct Answer:
Verified
Correct Answer:
Verified
Q40: The best reason for a refusal is
Q41: The Equal Credit Opportunity Act requires that
Q42: Reframing negative situations is almost always a
Q43: Which of the following is true of
Q44: In the context of crisis in organizations,
Q46: Which of the following is true of
Q47: List the guidelines you should follow when
Q48: Email is the most effective channel for
Q49: The statement preceding the refusal in the
Q50: When refusing a request for a favor,