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    Business
  3. Study Set
    BCOM
  4. Exam
    Exam 7: Delivering Bad-News Messages
  5. Question
    The Statement Preceding the Refusal in the Introductory Paragraph of a Bad-News
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The Statement Preceding the Refusal in the Introductory Paragraph of a Bad-News

Question 49

Question 49

True/False

The statement preceding the refusal in the introductory paragraph of a bad-news message should imply that an affirmative decision will follow.

Correct Answer:

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