Multiple Choice
Which of the following is true of adjustment messages?
A) The inclusion of sales promotional material in such messages is strictly avoided.
B) They provide an opportunity for businesses to build a good reputation.
C) The word "grant" is routinely used in these messages while responding to customers.
D) They are usually written to customers requesting them to take back their claim.
Correct Answer:
Verified
Correct Answer:
Verified
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