The Air-Conditioning System of Marcus Department Store Has Not Been

Multiple Choice

The air-conditioning system of Marcus Department Store has not been adequately cooling the store's first-floor office pod. At this point, the problem is not serious because three large shade trees overhang this portion of the building and ceiling fans provide air circulation. Although slumping sales prohibit any large expenditures at this time, the store's owner still wants to determine the reasons for the cooling failure. Consequently, his staff should conduct a study that will result in which of the following?

A) a proposal
B) an informational report
C) a recommendation report
D) an incident report