Multiple Choice
Waitresses, according to Greta Foff Paules, often
A) present an image of themselves as being needy and happy with a tip of any size.
B) incorrectly record a diner's order, making it smaller than it actually should be, in order to win the diner's favor and increase their own tips.
C) see the customer as something to be "processed" in order to get the largest possible tips.
D) keep tips intended for other waitresses.
Correct Answer:

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Correct Answer:
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