Question 1

Because the placement of armrests discourages napping, seats in many airports function as a form of technological control.

Accepted Answer

A) True 
 B)False  True

Question 2

The organizational members do not passively accept efforts to control their behavior and often resist. Which best represents one of these forms?

Accepted Answer

A)   negotiating
B)   striking
C)   compromising
D)   balancing B

Question 3

Stability, marked by the act of sending information from one individual to another within the organization, is descriptive of the ______ in organization's model.

Accepted Answer

communication

Question 4

______ is the dynamic communication process through which organizational stakeholders struggle to maximize their stake in an organization.

Accepted Answer

The answer of ______ is the dynamic communication process through...

Question 5

As one form of organizational control proved to be inadequate in terms of combatting the demand for employee autonomy in the workplace, other forms of control were created. The form that is most holistic in that it considers the life of the employee is ______.

Accepted Answer

A)   technological control
B)   biocratic control
C)   bureaucratic control
D)   ideological control

Question 6

The concept of ______ was counter to what many 19th-century workers believed was foundational to the freedom and independence associated with the United States.

Accepted Answer

The answer of The concept of ______ was counter to...

Question 7

In Company X if a project is expected to take longer than three weeks to complete, a project plan detailing the objectives, plan of action, and timeline must be written and approved. This practice represents most closely a form of ______ control.

Accepted Answer

A)   bureaucratic
B)   ideological
C)   technological
D)   disciplinary

Question 8

We can define ______ as the dynamic, ongoing process of creating and negotiating meanings through interactional symbolic practices, including conversation, metaphors, rituals, stories, dress, and space.

Accepted Answer

The answer of We can define ______ as the dynamic,...

Question 9

Cameron's research focuses on how organizations achieve coordinated, goal-oriented behavior. Cameron is most likely studying which defining feature of organizations?

Accepted Answer

A)   goal orientation
B)   task and function
C)   interdependence
D)   control processes

Question 10

Sue is taking an online class. When it is time for the mid-term exam, she is told that it is open-note and open-book. However, she has a strict time limit of 90 minutes to complete it. As she finishes each answer, she must click "submit" before she can move on to the next question. She moves quickly through the multiple choice questions at the beginning. The essays, however, take her more time to complete. She finishes her second, and final, essay at 91 minutes. She clicks "submit" but the answer is not accepted since it is beyond the time limit, and she automatically loses 20 points from her grade. This situation illustrates which type of control?

Accepted Answer

A)   direct
B)   technological
C)   ideological
D)   disciplinary

Question 11

Treating communication within an organization structure as an information transmission process implies that ______.

Accepted Answer

A)   organizations are fixed structures in which mutual meaning of communication exists
B)   communication is an organizational variable thus good communication is easy to accomplish
C)   the meaning creation process rest with the dominant individual
D)   the accuracy of communication is relational and situational

Question 12

The early part of the industrial revolution was characterized by a level of direct control designed to ______.

Accepted Answer

A)   stabilize the workforce
B)   compete with overseas markets
C)   guide workers
D)   strengthen working relationships

Question 13

Goal orientation, as an essential feature of an organization, is complex because organizations often have multiple and competing goals.

Accepted Answer

A) True 
 B)False

Question 14

The job market is no longer designed for lifelong employees. Today's companies now seek to hire ______.

Accepted Answer

A)   at-will employees
B)   contract employees
C)   younger employees
D)   college-educated employees

Question 15

Charles Redding, widely regarded as the founder of the field of organizational communication, proposes four essential features of complex organizations. Which of the following is one of the four functions?

Accepted Answer

A)   autonomy
B)   inclusivity
C)   authoritative
D)   interdependent

Question 16

In an organizational setting, the desire for autonomy and the need to coordinate the behaviors of organizational members serve as complimentary functions in the modern workplace.

Accepted Answer

A) True 
 B)False

Question 17

In order for employees to work in the best interest of an organization, they must be acclimated to the system of beliefs and values. This socialization is a form of ______ control.

Accepted Answer

A)   ideological
B)   social
C)   democratic
D)   bureaucratic

Question 18

Joe and Liz work in separate departments at IBX. Joe works at the headquarters in Michigan, and Liz works at the data hub in Wyoming. The two employees must communicate daily in order to ensure that Joe's unit is able to fulfill and track orders each day. Liz cannot function without affecting Joe and vice versa. This is an example of the ______ that organizational members exhibit.

Accepted Answer

The answer of Joe and Liz work in separate departments...

Question 19

Technological control was preceded by direct control methods during the early industrial revolution.

Accepted Answer

A) True 
 B)False

Question 20

Control is a linear, cause, and effect phenomenon (like one billiard ball hitting another).

Accepted Answer

A) True 
 B)False

Exam 1: Introducing Organizational Communication

Because the placement of armrests discourages napping, seats in many airports function as a form of technological control.

The organizational members do not passively accept efforts to control their behavior and often resist. Which best represents one of these forms?

Stability, marked by the act of sending information from one individual to another within the organization, is descriptive of the ______ in organization's model.

______ is the dynamic communication process through which organizational stakeholders struggle to maximize their stake in an organization.

As one form of organizational control proved to be inadequate in terms of combatting the demand for employee autonomy in the workplace, other forms of control were created. The form that is most holistic in that it considers the life of the employee is ______.

The concept of ______ was counter to what many 19th-century workers believed was foundational to the freedom and independence associated with the United States.

In Company X if a project is expected to take longer than three weeks to complete, a project plan detailing the objectives, plan of action, and timeline must be written and approved. This practice represents most closely a form of ______ control.

We can define ______ as the dynamic, ongoing process of creating and negotiating meanings through interactional symbolic practices, including conversation, metaphors, rituals, stories, dress, and space.

Cameron's research focuses on how organizations achieve coordinated, goal-oriented behavior. Cameron is most likely studying which defining feature of organizations?

Treating communication within an organization structure as an information transmission process implies that ______.

The early part of the industrial revolution was characterized by a level of direct control designed to ______.

Goal orientation, as an essential feature of an organization, is complex because organizations often have multiple and competing goals.

The job market is no longer designed for lifelong employees. Today's companies now seek to hire ______.

Charles Redding, widely regarded as the founder of the field of organizational communication, proposes four essential features of complex organizations. Which of the following is one of the four functions?

In an organizational setting, the desire for autonomy and the need to coordinate the behaviors of organizational members serve as complimentary functions in the modern workplace.

In order for employees to work in the best interest of an organization, they must be acclimated to the system of beliefs and values. This socialization is a form of ______ control.

Technological control was preceded by direct control methods during the early industrial revolution.

Control is a linear, cause, and effect phenomenon (like one billiard ball hitting another).