For a Business Conducting an HRM Audit, What Is an Important

Multiple Choice

For a business conducting an HRM audit, what is an important customer satisfaction measure in assessing the success of training programs conducted by HR?

A) the percentage of employees participating in training programs per job family
B) the percentage of employees receiving tuition refunds
C) per capita (average) merit increases
D) training dollars per employee
E) the quality of introduction or orientation programs