Question 1

"Family-friendly" is a broad term that may include unconventional hours, daycare, part-time work, job sharing, maternity leave, executive transfers, and telecommuting.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following functions is within the framework of human resources management?

Accepted Answer

A)  ISO 9000 
B)  customer expectations 
C)  managing performance 
D)  globalization

Question 3

Beyond the typical HR activities, what other strategic activities might HR participate in?

Accepted Answer

A)  terminating employees who don't comply with company policy 
B)  planning social activities to make the workplace enjoyable 
C)  teaching health and safety courses 
D)  policy formulation and implementation

Question 4

When organizations start to operate in different countries, they must balance a complicated set of issues related to different cultures, laws, and business practices.

Accepted Answer

A) True 
 B)False

Question 5

A healthy work environment and minimum working conditions are just two of the areas where rights have been granted to employees over the past two decades.

Accepted Answer

A) True 
 B)False

Question 6

What component of human resources management is receiving increasing attention?

Accepted Answer

A)  use of technology to expedite work 
B)  application of HRM principles 
C)  individual needs of employees 
D)  increasing diversity within the workplace

Question 7

What percentage of the Canadian population has either college or university qualifications?

Accepted Answer

A)  35 percent 
B)  45 percent 
C)  54 percent 
D)  90 percent

Question 8

What "family-friendly" practices are a growing number of companies using to accommodate employees who strive to balance the demands of their jobs with the needs of their families or non-work lives?

Accepted Answer

A)  offering greater job flexibility 
B)  offering job shadowing for children to learn about their parents' jobs 
C)  offering time-off for employees to participate in volunteer opportunities 
D)  offering mentoring to younger employees

Question 9

Providing family-friendly practices can serve as a powerful way to attract and retain top-caliber employees.

Accepted Answer

A) True 
 B)False

Question 10

Managing people is every manager's responsibility and obligation.

Accepted Answer

A) True 
 B)False

Question 11

HR departments can influence change within organizations through which of the following?

Accepted Answer

A)  acting independently in the development of HRM systems 
B)  vetting employee concerns or problems 
C)  actively participating in policy formation 
D)  providing service activities such as coaching and mentoring

Question 12

Which term refers to the value that employees provide to an organization through their knowledge, skills, and abilities?

Accepted Answer

A)  human capital 
B)  intellectual capital 
C)  core competencies 
D)  employee capital

Question 13

What information do employees rely on HRM to help them understand?

Accepted Answer

A)  social and legal issues of organizational non-compliance 
B)  how to apply HRM principles in the execution of their technical skills 
C)  that managers are the key link between the employee and the customer 
D)  how their performance will be measured

Question 14

All managers are people managers and, therefore, have HR responsibilities.

Accepted Answer

A) True 
 B)False

Question 15

In order to minimize the amount or type of downsizing, some organizations have informed all staff that they can move to a four-day work week with reduced pay.

Accepted Answer

A) True 
 B)False

Question 16

Outsourcing refers to employing workers in their homes rather than within the traditional office environment.

Accepted Answer

A) True 
 B)False

Question 17

Initiatives that promote quality and efficiency are very dependent on which two factors?

Accepted Answer

A)  company culture and the company's branding 
B)  the environment and hiring specialists to drive the change 
C)  company culture and employees' receptiveness to change 
D)  the environment and company culture

Question 18

Ensuring that employees know what they are expected to accomplish and then providing appropriate mechanisms for regular feedback is part of which HRM focus?

Accepted Answer

A)  occupational health and safety 
B)  defining, analyzing, and designing work 
C)  managing employee performance 
D)  promotions and transfers

Question 19

A study by the Conference Board of Canada detailed the skills that are important for contributing to an entrepreneurial workplace. Which of the following outlines two of those skills?

Accepted Answer

A)  assessing and managing risk, and keeping goals insight 
B)  engaging others and setting realistic goals 
C)  being accountable and learning from experiences 
D)  assessing and managing risk and setting realistic goals

Question 20

What do changes in the workplace involving employee privacy, equal employment opportunities, and union representation if desired, reflect?

Accepted Answer

A)  changes in employee rights 
B)  cultural changes 
C)  changes in the nature of the job and workplace 
D)  changes in employee responsibility

Exam 1: Exploring Why Hrm Matters to All Employees

"Family-friendly" is a broad term that may include unconventional hours, daycare, part-time work, job sharing, maternity leave, executive transfers, and telecommuting.

Which of the following functions is within the framework of human resources management?

Beyond the typical HR activities, what other strategic activities might HR participate in?

When organizations start to operate in different countries, they must balance a complicated set of issues related to different cultures, laws, and business practices.

A healthy work environment and minimum working conditions are just two of the areas where rights have been granted to employees over the past two decades.

What component of human resources management is receiving increasing attention?

What percentage of the Canadian population has either college or university qualifications?

What "family-friendly" practices are a growing number of companies using to accommodate employees who strive to balance the demands of their jobs with the needs of their families or non-work lives?

Providing family-friendly practices can serve as a powerful way to attract and retain top-caliber employees.

Managing people is every manager's responsibility and obligation.

HR departments can influence change within organizations through which of the following?

Which term refers to the value that employees provide to an organization through their knowledge, skills, and abilities?

What information do employees rely on HRM to help them understand?

All managers are people managers and, therefore, have HR responsibilities.

In order to minimize the amount or type of downsizing, some organizations have informed all staff that they can move to a four-day work week with reduced pay.

Outsourcing refers to employing workers in their homes rather than within the traditional office environment.

Initiatives that promote quality and efficiency are very dependent on which two factors?

Ensuring that employees know what they are expected to accomplish and then providing appropriate mechanisms for regular feedback is part of which HRM focus?

A study by the Conference Board of Canada detailed the skills that are important for contributing to an entrepreneurial workplace. Which of the following outlines two of those skills?

What do changes in the workplace involving employee privacy, equal employment opportunities, and union representation if desired, reflect?