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You Receive a Call from a Lawn Fertilization Company, Indicating

Question 9

Multiple Choice

You receive a call from a lawn fertilization company, indicating that they're going to be in your neighbourhood next week and would like to set up a time when they can meet with you to talk about establishing a lawn fertilization program for your lawn. What step in the personal-selling process does this represent?


A) approaching the prospect
B) prospecting
C) answering objections
D) making the presentation

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