Multiple Choice
Successful customer service representatives must be courteous and good-natured,and enjoy cooperating with people.Which dimension of the "Big Five" is most relevant to these attributes?
A) Agreeableness
B) Conscientiousness
C) Extraversion
D) Emotional stability
Correct Answer:
Verified
Correct Answer:
Verified
Q48: According to Hackman and Oldham's job characteristics
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Q50: The focus of Human Factors psychology is
Q51: Assume Albert is frustrated at work.According to
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Q55: Which of the following factors is important
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