At the Heart of the Six Sigma Program Is a Five-Step

Multiple Choice

At the heart of the Six Sigma program is a five-step process called D-M-A-I-C.These letters denote a major activity that must be completed to achieve the objectives of Six Sigma.These activities are:

A) Define,Measure,Analyze,Improve,and Control.
B) Define,Measure,Analyze,Inquire,and Compare.
C) Define,Measure,Analyze,Involve,and Cost.
D) Define,Measure,Analyze,Improve,and Compare.