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  3. Study Set
    Managing Operations Across
  4. Exam
    Exam 6: Managing Quality
  5. Question
    If a Tangible Good or Service Performs the Promised Function
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If a Tangible Good or Service Performs the Promised Function

Question 41

Question 41

Multiple Choice

If a tangible good or service performs the promised function dependably,we say that it has high:


A) Conformance.
B) Durability.
C) Reliability.
D) Perceived quality.

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