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    Exam 12: Deliver the Customer Experience: Goods and Services Via Bricks and Clicks
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    In Response to the Growth of Category Killers, Department Stores
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In Response to the Growth of Category Killers, Department Stores

Question 102

Question 102

True/False

In response to the growth of category killers, department stores have focused more on marketing hard goods and have placed less emphasis on soft goods.

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