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    Exam 12: Deliver the Customer Experience: Goods and Services Via Bricks and Clicks
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    Four Characteristics Are Used to Differentiate Services from Goods
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Four Characteristics Are Used to Differentiate Services from Goods

Question 104

Question 104

Multiple Choice

Four characteristics are used to differentiate services from goods. Which of the following is NOT one of those characteristics?


A) intangibility
B) perishability
C) variability
D) responsiveness
E) inseparability

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