Multiple Choice
Service ________ means that a service can only take place at the time the service provider performs it on either the customer or the customer's possessions.
A) inseparability
B) personalization
C) variability
D) intangibility
E) creativity
Correct Answer:

Verified
Correct Answer:
Verified
Q3: Which of the following statements about the
Q4: Compare and contrast four types of discount
Q5: Which of the following is true about
Q6: Tangibles, reliability, responsiveness, assurance, and empathy are
Q9: Capacity management is one of the ways
Q10: Discuss the social contact and physical dimensions
Q11: Which of the following is NOT an
Q12: The _ is the interaction between the
Q13: Group dynamics are important to the success
Q65: Services are characterized by four key characteristics.Name