Dale's Methods of Fitting Horseshoes Save Time and Money for His

Multiple Choice

Dale's methods of fitting horseshoes save time and money for his employer at the local ranch. However, when Dale suggests that everyone use his method, his boss, Cedric, says, "No. That's not the way we've always done it around here." Cedric's resistance to change illustrates:

A) organizational inertia.
B) barriers to imitation.
C) barriers to mobility.
D) lack of distinctive competencies.
E) causal ambiguity.