Multiple Choice
Which of the following are required elements of an effective CRM initiative?
A) Sending out promotional materials via e-mails and traditional mail to a large random group of a potential customers
B) Segmenting customers
C) Preserving a traditional sales force that communicates with the supply-chain via a traditional paper document/contract system
D) All of these
Correct Answer:
Verified
Correct Answer:
Verified
Q15: Users in a company can retrieve and
Q16: All of the following are required elements
Q17: Your top sales executive leaves your company
Q18: Private clouds allow corporate users to internally
Q19: Why do so many CRM programs fail?<br>A)They
Q21: Training managers and users in the key
Q22: A practical independent measure firms can take
Q23: Only employees who will enter CRM data
Q24: Segmenting customers on the basis of things
Q25: Companies work very hard to reduce the