The Medical Residents on a Particular Unit Do Not Answer

Multiple Choice

The medical residents on a particular unit do not answer pages very quickly, and sometimes the residents do not answer them at all. The nursing staff complains to the nursing supervisor. After several weeks, this conflict has spiraled into a heated disagreement. Which is the most important reason to make the necessary changes to settle this conflict?

A) Client care and satisfaction will suffer should the conflict be allowed to continue.
B) The residents cannot be allowed to continue such unprofessional behavior.
C) Residents who do not answer pages do not get the most out of the experience.
D) Physicians do not know what is going on with clients if the residents do not tell them.