A Nurse Manager Is Trying to Manage a Conflict Between

Multiple Choice

A nurse manager is trying to manage a conflict between a staff nurse and a medical student. Which statement by the manager would the nursing supervisor interpret as following the rules of basic mediation?

A) "Both parties need to grow up. They are so immature."
B) "The problem is partially the fault of both parties."
C) "I stopped the conversation frequently to have the parties summarize what was being said."
D) "They just went on and on. I had to stop the discussion because I was out of time."