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The Nurse Manager Has Instituted a Policy of Sending Information

Question 28

Multiple Choice

The nurse manager has instituted a policy of sending information to the staff in emails. Many misunderstandings have occurred since this policy was implemented. What technique should the manager use to reduce this miscommunication?


A) Use text messaging instead of email.
B) Require a return email from everyone reading the information.
C) Be certain that emails go only to the intended recipients.
D) Send all emails with a message line that says "Important."

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