The Quality Management Director of a Large Healthcare Conglomerate Wishes

Multiple Choice

The quality management director of a large healthcare conglomerate wishes to initiate benchmarking strategies to assess care. Which directive should this manager publish?

A) We will compare outcome indicators with other healthcare conglomerates of similar size and organization.
B) Outcome data of hospitals within the organization will be compared to assess quality.
C) Each client care unit in the organization will establish specific unit goals for quality.
D) Each unit in the organization will create a quality monitor to assess how well unit policies are followed.