Question 1

Muriel works in the mailroom for a large nonprofit agency.As she was delivering mail one day,she accidentally saw some pornographic material on a co-worker's screen.How should Muriel handle this situation?

Accepted Answer

A)  Email the HR director 
B)  Send an anonymous email to her boss 
C)  Ask to speak with the HR director privately 
D)  Post a complaint on the company's internal messaging board

Question 2

In which of the following messages would the abbreviation brb (which stands for "be right back")NOT be appropriate?

Accepted Answer

A)  An email to a customer 
B)  A private message with a friend 
C)  A post on an active discussion board 
D)  A live chat with a family member

Question 3

Amber just joined a new social networking site that her friend,Tracey,recommended.She's enjoying the online conversations and wants to connect with more people on the site.Which of the following are effective and respectful ways for Amber to expand her friend list? Choose two.

Accepted Answer

A)  Chat with other people on their threads to get to know them before adding a few of them to her friends list 
B)  Add everyone who posts on her threads to her friends list 
C)  Add all of Tracey's friends to her friends list 
D)  Search for other people on the site she might already know and add them to her friends list

Question 4

During his spare time,Richard is active with a political organization that sometimes takes a strong stance on controversial topics.He wants to post about his political activities on social media and connect with friends who have similar values.Which of the following sites would NOT be a good place to do this?

Accepted Answer

A)  Instagram 
B)  Facebook 
C)  Twitter 
D)  LinkedIn

Question 5

Dillon writes weekly short stories that he also illustrates.He wants to post his stories online to increase his exposure and hopefully get a writing contract with a publisher.Which type of digital communication technology would be the best fit for Dillon's goals?

Accepted Answer

A)  Blog 
B)  Email 
C)  Podcast 
D)  Wiki

Exam 11: User Interfaces, visual Basic for Applications Vba, and Collaboration Features in Excel

Muriel works in the mailroom for a large nonprofit agency.As she was delivering mail one day,she accidentally saw some pornographic material on a co-worker's screen.How should Muriel handle this situation?

In which of the following messages would the abbreviation brb (which stands for "be right back") NOT be appropriate?

Amber just joined a new social networking site that her friend,Tracey,recommended.She's enjoying the online conversations and wants to connect with more people on the site.Which of the following are effective and respectful ways for Amber to expand her friend list? Choose two.

Dillon writes weekly short stories that he also illustrates.He wants to post his stories online to increase his exposure and hopefully get a writing contract with a publisher.Which type of digital communication technology would be the best fit for Dillon's goals?