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Read the Following,noting That Counsellor a Responds One Way to the Client

Question 34

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Read the following,noting that Counsellor A responds one way to the client and Counsellor B responds in another: 12-YEAR-OLD CLIENT: My teacher started picking on me from the first day of class.I don't fool around more than anyone else in class,but she tells me off every time I do.I think she's picking on me because she doesn't like me.She doesn't yell at Bill Smith,and he acts funnier than I do.
COUNSELOR A: This is a bit perplexing.You wonder why she singles you out for so much discipline.
COUNSELOR B: You're angry because the way she picks on you seems unfair.
Why is Counsellor B's response more effective than A's?


A) A uses too many words.
B) B uses the right number of words.
C) A uses language that is too direct and explicit.
D) B gears the response in a way that a 12-year old is likely to appreciate.

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