Question 1

Match between columns
                        Premises: Modeling
Self-disclosure
Empathy
Confrontation
Nonverbal Behaviors
Affirmation
Listening
Open Question
Encouragement
Why Questions
Solution-focused Questions
Advice Giving

Accepted Answer

The Answer of Don’t do it if it feels good is...

Question 2

Which is important in creating the helping environment?

Accepted Answer

A)  The office environment 
B)  Nonverbal behavior of the client 
C)  Personal characteristics of the helper 
D)  All of the answers are correct.

Question 3

Which of the following is a closed question?

Accepted Answer

A)  Do you feel sad or angry about your parents' divorce? 
B)  I hear you saying that you have a lot of feelings about your parents' divorce. 
C)  How do you feel about your parents' divorce? 
D)  How sad do you feel about your parents' divorce?

Question 4

Using the Carkhuff scale, which best represents a "level 2" response?

Accepted Answer

A)  The helper slightly misses the feelings of the client. 
B)  The helper is derogatory. 
C)  The helper reflects accurately feeling and meaning. 
D)  The helper reflects deeper feelings of which the client is not aware.

Question 5

Which of the following acts or laws was not listed in your text as being critical the confidentiality of records?

Accepted Answer

A)  Freedom of Information Act 
B)  Right to Fair Treatment Act 
C)  Health Insurance Portability and Accountability Act (HIPA
A)  
D)  Family Education Rights and Privacy Act (FERP
A)

Question 6

Which of the following is not a method of effectively confronting a client?

Accepted Answer

A)  Suggesting alternatives 
B)  Making higher level empathic responses 
C)  Pointing out discrepancies 
D)  Strongly telling the client that he or she must change

Exam 5: The Helping Interview: Skills, Process, and Case Management

Match the skill with the description or key word

Which is important in creating the helping environment?

Which of the following is a closed question?

Using the Carkhuff scale, which best represents a "level 2" response?

Which of the following acts or laws was not listed in your text as being critical the confidentiality of records?

Which of the following is not a method of effectively confronting a client?