Question 1

A technician needs to improve read/write speeds for data as well as data availability.Which of the following should the technician implement?

Accepted Answer

A) RAID 0 
B) RAID 1 
C) RAID 5 
D) Disk striping

Question 2

Which security technology is used to limit the number of users allowed to use a scanner attached to the network?

Accepted Answer

A) Geotracking 
B) ACL 
C) scanner allocation services 
D) Safe Mode

Question 3

With which type of network security attack is a man-in-the-middle attack associated?

Accepted Answer

A) DoS 
B) DDoS 
C) Smurf 
D) Spoofing

Question 4

Which device protects a computer from power that is over the recommended input level using the path of least resistance?

Accepted Answer

A) UPS 
B) Surge protector 
C) SPS 
D) Phone isolator

Question 5

A technician has been asked to update a salesperson's laptop from Windows 7 Home Premium to Windows 10 Pro.What should the technician do first?

Accepted Answer

A) Verify that the laptop meets the requirements 
B) Back up the data from the hard disk 
C) Purchase a license for Windows 10 Pro 
D) Defragment the hard drive

Question 6

Which wireless communication type is the least likely to be intercepted by a malicious party?

Accepted Answer

A) Bluetooth 
B) WiFi 
C) NFC 
D) Cellular

Question 7

Which term is used to describe allowing a CPU to handle simultaneous processing instructors?

Accepted Answer

A) Caching 
B) Hyperthreading 
C) 64-bit 
D) Virtualization support

Question 8

A new technician has mistakenly assigned both share and NTFS permissions to a folder.When someone accesses the data from a remote computer,what permissions will be the effective permissions?

Accepted Answer

A) Only the NTFS permissions 
B) The more restrictive permissions of either the share or NTFS permissions 
C) Only the share permissions 
D) No permissions will be applied

Question 9

A technician is reviewing storage options with a user.Which type of memory is non-volatile and will hold data even when the computer loses power?

Accepted Answer

A) Cache 
B) L1 
C) DDR3 
D) Flash

Question 10

If 50 computers were being upgraded with a new image using Windows Deployment Services,which boot method would a technician use to initiate the deployment?

Accepted Answer

A) PXE 
B) NTFS 
C) Optical drive 
D) GRUB

Question 11

A college has a learning management system (LMS)application that is in the cloud and maintained by the college IT department.The college has a contract with the company that wrote the LMS software to provide access to the LMS during planned maintenance periods and in the event of a disaster.This service is a cloud-based service as well.What cloud architectural model does the college use?

Accepted Answer

A) Community 
B) Private 
C) Hybrid 
D) Public

Question 12

What should an organization require when an outside company provides a service for shredding and disposal of sensitive corporate documents?

Accepted Answer

A) A quitclaim document 
B) Proof of final burial 
C) Proof of final wetting 
D) Proof of incineration

Question 13

A customer brings in an older computer that has Windows XP installed and is used to run an online business.The technician recommends an operating system upgrade.Which operating system does the technician recommend?

Accepted Answer

A) Windows 10 
B) Windows 8 
C) Windows 8.1 
D) Windows 7

Question 14

A user calls to complain that her computer is not working.What should the technician do next?

Accepted Answer

A) Establish a theory of probably cause 
B) Question the obvious 
C) Identify the problem 
D) Test the theory

Question 15

A technician is new to working in a large company domain-based environment.A new computer has been delivered,imaged,and added to the domain for a new employee.What should the technician do next?

Accepted Answer

A) Add a user account to Active Directory 
B) Install applications 
C) Verify Internet connectivity 
D) Make a backup of the computer

Question 16

A technician is installing RAM in a motherboard with eight RAM slots,four white and four blue,numbered 0 through 7.What should the technician do first?

Accepted Answer

A) Consult the motherboard documentation 
B) Install the RAM in slots 0 through 3 
C) Install the RAM in the four blue slots 
D) Install the RAM in the four white slots

Question 17

Which of the following should be used to ensure that a user cannot log in to her computer during non-working hours?

Accepted Answer

A) Password expiration 
B) Password complexity 
C) Time-of-day restrictions 
D) Lockout threshold

Question 18

A tablet mounted in a restaurant for Internet access has multiple web pages open by themselves,and the tablet is running slowly even when playing locally installed games.What should the technician do?

Accepted Answer

A) Enable a pop-up blocker 
B) Restart the tablet 
C) Ensure that anti-malware software is installed and up-to-date 
D) Change the firewall profile to public

Question 19

A user reports that she is unable to access a web page by name but is able to access the page by IP address.Which of the following is most likely the cause of the problem?

Accepted Answer

A) HTTP 
B) FTP 
C) DNS 
D) RDP

Question 20

Which of the following is a secure area that contains systems that need to be publicly accessible without being granted access to the internal network?

Accepted Answer

A) SMB 
B) DMZ 
C) PAN 
D) QoS

Exam 20: Computer Security and Deployment