Question 1

There is no single reason why individuals join groups.

Accepted Answer

A) True 
 B)False

Question 2

Discuss the factors that should be considered when staffing teams.

Accepted Answer

The answer of Discuss the factors that should be considered...

Question 3

Jacob is the manager of a work group and has not been able to assess the group's effectiveness.The vice president has told Jacob that there are many different effectiveness criteria and that his problem may be that he has not decided what he wishes to consider in analysing the group effectiveness.Jacob has discovered that an appropriate choice of the type of group decision- making used may also be an important part of group effectiveness. Interpersonal conflict would be a big problem if it developed in the work group.Therefore,Jacob should probably avoid the type of group.

Accepted Answer

A) brainstorming 
B) electronic 
C) nominal 
D) interacting

Question 4

Joe is restructuring departments and is creating teams to increase the effectiveness of his departments.He recognises that the size of groups impacts their overall behaviour. Joe is forming a fact- finding group.What is a good group size to gain diverse input?

Accepted Answer

A) 2 
B) 13 
C) 5 
D) 6

Question 5

Effective teams have confidence in themselves and believe they can succeed.This is termed:

Accepted Answer

A) social facilitation. 
B) goal congruence. 
C) team efficacy. 
D) social loafing.

Question 6

What are four common types of norms?

Accepted Answer

The answer of What are four common types of norms?...

Question 7

Which is not a common class of norms appearing in most work groups?

Accepted Answer

A) performance norms 
B) social arrangements 
C) appearance 
D) termination

Question 8

Group decisions are generally preferable to individual decisions when is sought.

Accepted Answer

A) acceptance of solutions 
B) efficiency 
C) clear responsibility 
D) speed

Question 9

What are group norms?

Accepted Answer

The answer of What are group norms?...

Question 10

Which of the following statements most accurately describes interest groups?

Accepted Answer

A) They work together to complete a job task. 
B) They are formed because of some common interest. 
C) They are not found in manufacturing organisations. 
D) They rarely satisfy the needs of members.

Question 11

Jacob is the manager of a work group and has not been able to assess the group's effectiveness.The vice president has told Jacob that there are many different effectiveness criteria and that his problem may be that he has not decided what he wishes to consider in analysing the group effectiveness.Jacob has discovered that an appropriate choice of the type of group decision- making used may also be an important part of group effectiveness. If commitment to solution is Jacob's effectiveness criteria,the type of group decision- making should be the most effective.

Accepted Answer

A) brainstorming 
B) nominal 
C) electronic 
D) interacting

Question 12

Individual decisions are more time consuming than group decisions.

Accepted Answer

A) True 
 B)False

Question 13

Norms that dictate with whom group members eat lunch,friendships on and off the job,and social games are norms dealing with:

Accepted Answer

A) group activity. 
B) appearance factors. 
C) social arrangements. 
D) ethical issues.

Question 14

One's view of how one is supposed to act in a given situation is a role perception.

Accepted Answer

A) True 
 B)False

Question 15

What is the relationship between cohesiveness and productivity?

Accepted Answer

The answer of What is the relationship between cohesiveness and...

Question 16

You decide that the decision as to which new product to produce has got to have widespread acceptance and needs to be the highest quality decision possible.Having read the literature on decision making,you decide that this decision needs to be made by a group of your best managers. You are considering using the electronic meeting technique.What does the evidence indicate about the technique of decision making?

Accepted Answer

A) One cannot expect participants to be honest. 
B) The effectiveness will be high. 
C) This method results in member satisfaction. 
D) None of the above accurately explains the evidence for the electronic meeting technique

Question 17

The group type that is determined by the organisation chart is:

Accepted Answer

A) the interest group. 
B) the friendship group. 
C) the command group. 
D) the reference group.

Question 18

Astro Inc.is reorganising and your new work group begins working together on Monday morning.Your university course in organisational behaviour contained information about the stages of group development and your supervisor has asked your advice about the predictable stages of group development. You are predicting that the most productive stage will be:

Accepted Answer

A) forming. 
B) storming. 
C) performing. 
D) norming.

Question 19

Which one of the following groups is organisationally determined?

Accepted Answer

A) task 
B) friendship 
C) interest 
D) all of the above

Question 20

norms include things like appropriate dress,when to look busy,and loyalty to the organisation.

Accepted Answer

A) Allocation of resources 
B) Social arrangement 
C) Appearance 
D) Performance

Exam 7: Understanding Group and Team Behaviour

There is no single reason why individuals join groups.

Discuss the factors that should be considered when staffing teams.

Joe is restructuring departments and is creating teams to increase the effectiveness of his departments.He recognises that the size of groups impacts their overall behaviour. Joe is forming a fact- finding group.What is a good group size to gain diverse input?

Effective teams have confidence in themselves and believe they can succeed.This is termed:

What are four common types of norms?

Which is not a common class of norms appearing in most work groups?

Group decisions are generally preferable to individual decisions when is sought.

What are group norms?

Which of the following statements most accurately describes interest groups?

Individual decisions are more time consuming than group decisions.

Norms that dictate with whom group members eat lunch,friendships on and off the job,and social games are norms dealing with:

One's view of how one is supposed to act in a given situation is a role perception.

What is the relationship between cohesiveness and productivity?

The group type that is determined by the organisation chart is:

Which one of the following groups is organisationally determined?

norms include things like appropriate dress,when to look busy,and loyalty to the organisation.