Zeus Industries Sells Satellite Television Systems

Multiple Choice

Zeus Industries sells satellite television systems.The senior management feels that barriers are hindering communication.Frequently,senior managers feel that their employees are telling them only what they want senior managers to hear.Some middle managers are unable to deal with the vast amount of information in this fast- changing industry.The industry has the additional problem of communicating with users of satellite systems who do not understand the specialised technical language of the industry. is likely to occur in organisations in which there is emphasis on status differences.

A) Filtering
B) Information overload
C) Defensiveness
D) Selective perception