Multiple Choice
Ethan has a testimonial from a highly respected customer that counters the rumor Ethan's company doesn't have a strong research and development department. With which of the following types of objection handling methods is Ethan most likely to use the testimonial?
A) Indirect denial
B) Questioning
C) Translation
D) Compensation
E) Reverse Contention Method (RCM)
Correct Answer:

Verified
Correct Answer:
Verified
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Q95: A buyer saying "The price is lower
Q96: When salespeople relate the initial sales resistance
Q97: "I'm concerned that if we ever have
Q98: When a customer says "Your prices are
Q100: Price objections are the most difficult to
Q101: If a customer is wrong about something
Q102: When a buyer tells the salesperson "no,"
Q103: The "L" in LAARC stands for Listen.
Q104: Tracy is a salesperson for XYZ Computer