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When Salespeople Relate the Initial Sales Resistance and Subsequent Acceptance

Question 39

Multiple Choice

When salespeople relate the initial sales resistance and subsequent acceptance and positive outcome experienced by a previous customer in an effort to secure commitment with a current prospect, the salesperson is using the ____________ method of earning commitment.


A) Summary
B) Probing
C) Success Story
D) Translation
E) None of the above

Correct Answer:

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