Question 1

Most managerial decisions in the real world are fully nonprogrammed.

Accepted Answer

A) True 
 B)False

Question 2

A procedure ____________.

Accepted Answer

A)  is an explicit statement detailing exactly how to deal with a decision 
B)  allows a manager to use broad decision- making authority 
C)  is a set of guidelines that channel a manager's thinking in dealing with a problem 
D)  is a series of interrelated sequential steps to respond to a structured problem

Question 3

discuss the difference between structured and unstructured problems. Include specific examples of each type of problem to support your answer. Next, discuss the type of decisions that would be used to address each of these problems.

Accepted Answer

The answer of discuss the difference between structured and unstructured...

Question 4

The solution to nonprogrammed decision making relies on procedures, rules, and policies.

Accepted Answer

A) True 
 B)False

Question 5

When developing alternatives in the decision- making process, what must a manager do?

Accepted Answer

A)  Implement alternatives. 
B)  List alternatives. 
C)  Evaluate alternatives. 
D)  Weight alternatives.

Question 6

Rules and policies are basically the same.

Accepted Answer

A) True 
 B)False

Question 7

A decision criterion defines what is relevant in a decision.

Accepted Answer

A) True 
 B)False

Question 8

It is assumed that a perfectly rational decision maker ___________.

Accepted Answer

A)  does not follow rational assumptions 
B)  offers inconsistent decisions 
C)  does not consider value maximizing as an objective 
D)  would be objective and logical

Question 9

Making decisions is the essence of management.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following styles of decision making seems to be most dominant among Arab managers?

Accepted Answer

A)  Autocratic 
B)  Participative 
C)  Consultative 
D)  Democratic

Question 11

___________is a situation in which a manager can make accurate decisions because the outcome of every alternative is known.

Accepted Answer

A)  Uncertainty 
B)  Maximin 
C)  Maximax 
D)  Risk 
E)  Certainty

Question 12

What is the tendency for decision makers to falsely believe that they would have accurately predicted the outcome of an event once that outcome is actually known?

Accepted Answer

A)  the selective perception bias 
B)  the randomness bias 
C)  the sunk costs error 
D)  the hindsight bias

Question 13

The second step in the decision- making process is identifying a problem.

Accepted Answer

A) True 
 B)False

Question 14

explain the role of "Shura" in the Arab decision making processes and the extent to which this is used by Arab managers.

Accepted Answer

The answer of explain the role of "Shura" in the...

Question 15

The First Job (Scenario)
Upon graduation, you search for a job with the university's job placement center. Although you have studied and prepared to work in an advertising agency, the first job that you are offered is a supervisor in a manufacturing company working the afternoon shift from 3:00 P.M. until 11:00 P.M.
-Under bounded rationality, you would be expected to search for a job by___________ .

Accepted Answer

A)  looking at all the opportunities that can be analyzed in the time available 
B)  looking "outside the box" in your search 
C)  looking at all the opportunities available 
D)  analyzing all the opportunities until you find the perfect job

Question 16

A policy is an explicit statement that tells a manager what he or she ought or ought not to do.

Accepted Answer

A) True 
 B)False

Question 17

___________includes conveying a decision to those affected and getting their commitment to it.

Accepted Answer

A)  Implementing the alternatives 
B)  Selecting an alternative 
C)  Evaluating the decision effectiveness 
D)  Analyzing alternatives

Question 18

Is the Picture Clear? (Scenario)
Salwa was the regional manager of a large cable television company. She faced many problems and decisions daily, such as how to price each market, who to hire, what kind of technology she should purchase, and how she should handle the increasing customer complaints. She needed some help sorting these issues out.
-When a customer calls and requests a refund for a partial month's usage of cable, the fact that such situations are routine and most likely have a standard response would make the response a ____________ _ decision.

Accepted Answer

A)  standard 
B)  routine 
C)  programmed 
D)  policy

Question 19

Managers regularly use their intuition in decision making.

Accepted Answer

A) True 
 B)False

Question 20

When problems are___________ , managers must rely on _______________in order to develop unique solutions.

Accepted Answer

A)  structured; nonprogrammed decision making 
B)  unstructured; programmed decision making 
C)  structured; pure intuition 
D)  unstructured; nonprogrammed decision making

Exam 6: Managers As Decision-Makers

Most managerial decisions in the real world are fully nonprogrammed.

A procedure ____________.

discuss the difference between structured and unstructured problems. Include specific examples of each type of problem to support your answer. Next, discuss the type of decisions that would be used to address each of these problems.

The solution to nonprogrammed decision making relies on procedures, rules, and policies.

When developing alternatives in the decision- making process, what must a manager do?

Rules and policies are basically the same.

A decision criterion defines what is relevant in a decision.

It is assumed that a perfectly rational decision maker ___________.

Making decisions is the essence of management.

Which of the following styles of decision making seems to be most dominant among Arab managers?

___________is a situation in which a manager can make accurate decisions because the outcome of every alternative is known.

What is the tendency for decision makers to falsely believe that they would have accurately predicted the outcome of an event once that outcome is actually known?

The second step in the decision- making process is identifying a problem.

explain the role of "Shura" in the Arab decision making processes and the extent to which this is used by Arab managers.

A policy is an explicit statement that tells a manager what he or she ought or ought not to do.

___________includes conveying a decision to those affected and getting their commitment to it.

Managers regularly use their intuition in decision making.

When problems are_ , managers must rely on _____in order to develop unique solutions.