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Which of the Quality "Gurus" Advocated the Idea of Setting

Question 49

Multiple Choice

Which of the quality "gurus" advocated the idea of setting an objective of zero defects to focus on the cost of poor quality (cost of nonconformance) ?


A) Philip Crosby
B) Joseph M. Juran
C) W. Edwards Deming
D) Walter Shewart

Correct Answer:

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