ISO 9000 Standards

Multiple Choice

ISO 9000 standards

A) are a systematic procedure for measuring the performance of a firm's products, services and processes relative to industry leaders.
B) are a family of standards that govern the way that quality is managed and documented within an organization.
C) are statistical process control methods used to identify assignable causes of variation.
D) require participating companies to keep track of their raw materials use and their generation, treatment and disposal of hazardous wastes.