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    Business
  3. Study Set
    Operations Management Processes
  4. Exam
    Exam 3: Quality and Performance
  5. Question
    ________ Costs Arise When a Defect Is Discovered After the Customer
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________ Costs Arise When a Defect Is Discovered After the Customer

Question 163

Question 163

Short Answer

________ costs arise when a defect is discovered after the customer has received the product or service.

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