Increasing ________ Involves Improving an Organization's Ability to Respond to Customers

Multiple Choice

Increasing ________ involves improving an organization's ability to respond to customers, stockholders, governments, employees, and other stakeholders, which results in better-quality products, higher financial returns, and high quality of work life.

A) micromanagement
B) management myopia
C) groupthink
D) organizational effectiveness
E) organizational bureaucracy