During the Unfreezing Stage of the Three-Stage Model to Manage

Multiple Choice

During the unfreezing stage of the three-stage model to manage resistance against change, management

A) strengthens the new behaviors that support the change.
B) creates new behaviors that are as rigid as the old ones.
C) establishes a vision of where the company is heading.
D) realizes that the past ways of thinking, feeling, and doing things are obsolete.
E) implements control systems that support the change.