Question 1

Which type of facework do we engage in when we "save face" by working to improve others' negative perceptions of us?

Accepted Answer

A) positive facework 
B) corrective facework 
C) preventative facework 
D) aggressive facework

Question 2

Efforts such as apologizing,denying an event occurred,lying,and using humor to overcome embarrassment are what researchers call attempts to __________.

Accepted Answer

A) deceive 
B) save face 
C) project 
D) divert

Question 3

Anthony is a freshman with an excellent academic background.He has begun to have problems with one class,and is really getting down on himself.Because he spends so much time on his school work,he hasn't developed many friendships and doesn't socialize much.Since you like Anthony and would like to help him,suggest strategies to improve his self-esteem.

Accepted Answer

The answer of Anthony is a freshman with an excellent...

Question 4

Create and describe a scenario in which self-fulfilling prophecy is being demonstrated.

Accepted Answer

The answer of Create and describe a scenario in which...

Question 5

Your __________ is a description of who you are.

Accepted Answer

A) self-concept 
B) life position 
C) self-esteem 
D) face

Question 6

Alan seems to challenge Alanna's positive face quite often.Alan is engaging in __________.

Accepted Answer

A) positive face 
B) corrective facework 
C) face-threatening acts 
D) politeness

Question 7

Name and define the four windows in the Johari window model,then describe each window in detail by providing distinguishing information and examples.

Accepted Answer

The answer of Name and define the four windows in...

Question 8

Define face and facework,and explain how preventative facework and corrective facework apply to interpersonal communication.

Accepted Answer

The answer of Define face and facework,and explain how preventative...

Question 9

List and briefly define the four life positions that Eric Berne developed to describe people's overall sense of their own worth and that of others.

Accepted Answer

The answer of List and briefly define the four life...

Question 10

Juell has played the upright bass in a jazz band several years,so she has confidence in her ability to perform well during the concert this weekend.Regarding music performance,Juell has a high level of __________.

Accepted Answer

A) self-efficacy 
B) life position 
C) positive face 
D) self-reflexiveness

Question 11

Margolis,in anticipating his next public speaking assignment,thinks that while he may not be the most skilled speaker,he is intelligent,he knows how to research a topic,and if he spends some time practicing he ought to be able to get at least a "C." Margolis is most likely engaging in which technique for improving self-esteem?

Accepted Answer

A) avoiding comparisons 
B) reframing 
C) self-talk 
D) visualization

Question 12

We decide whether to incorporate others' comments into our self-concept by evaluating the feedback using three criteria: frequency of the message,__________,and how consistent the message is with our own experiences and other feedback we've received.

Accepted Answer

A) politeness of the feedback 
B) whether we perceive the feedback as credible 
C) whether the feedback was solicited 
D) specificity of the feedback

Question 13

The set of enduring internal predispositions and behavioral characteristics that describe how you react to your environment is your __________.

Accepted Answer

A) self-concept 
B) true self 
C) reflexive self 
D) personality

Question 14

According to research,who is most susceptible to self-esteem damage after receiving negative feedback?

Accepted Answer

A) shy people 
B) people who have a high need for approval 
C) those with a secure attachment style 
D) people who are agreeable

Question 15

Each individual has a dominant communication social style,based on analysis of which two dimensions?

Accepted Answer

A) openness and closedness 
B) assertiveness and responsiveness 
C) self-awareness and willingness to self-disclose 
D) expression of needs and expression of wants

Question 16

When we behave in ways that benefit others,it makes us feel better and is called being __________.

Accepted Answer

A) prosocial 
B) charitable 
C) conscientious 
D) sociable

Question 17

Although identifying with a group is a significant part of every person's identity,which individuals tend to benefit the most from group associations?

Accepted Answer

A) people who exhibit avoidant style characteristics 
B) people who are not a part of the dominant culture 
C) people who assume task-oriented roles 
D) people who are leaders in the dominant culture

Question 18

Reilly has accidentally enrolled in a class that starts shortly after his other class,which is on the opposite side of the campus,ends.To save face,Reilly decides to email his professor to apologize in advance for being late to each session.Which type of facework does this best exemplify?

Accepted Answer

A) positive facework 
B) preventative facework 
C) corrective facework 
D) protective facework

Question 19

Describe the concept of self-worth and explain how social comparison affects it.

Accepted Answer

The answer of Describe the concept of self-worth and explain...

Question 20

The technique of having a trained person listen as you verbalize your fears,hopes,and concerns is called __________.

Accepted Answer

A) open communication 
B) listening therapy 
C) intrapersonal communication 
D) talk therapy

Exam 2: Interpersonal Communication and Self