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  3. Study Set
    Market Based Management
  4. Exam
    Exam 16: Market-Based Management and Financial Performance
  5. Question
    The Customer Retention Metric Acts as a Forward-Looking Metric When
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The Customer Retention Metric Acts as a Forward-Looking Metric When

Question 26

Question 26

True/False

The customer retention metric acts as a forward-looking metric when it measures the number of customers retained from one year to the next.

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