Question 1

Management principles are considered to be universal because ________.

Accepted Answer

A) production processes and strategies remain the same across organizations 
B) employees in all organizations have the same skill sets 
C) all organizations have the same organizational hierarchy 
D) organizational goals and methods do not change from organization to organization 
E) the principles of planning,organizing,influencing,and controlling are the same across organizations

Question 2

People-related activities within an organization include ________.

Accepted Answer

A) clarifying objectives of jobs in organizations 
B) consulting when making decisions 
C) proposing new strategies and vision 
D) encouraging innovative thinking 
E) short-term planning

Question 3

Sarah has been working full-time at Eve's Golf Inc.for three years.While at college,she worked as a part-time employee at Burger King and as an office assistant for a manufacturing organization.She was recently promoted to manager,and manages a small team that is responsible for procuring raw materials for their line of golf bags,hats,and other accessories.Considering that careers evolve through a series of stages,in this scenario Sarah's career is at the ________ stage.

Accepted Answer

A) exploration 
B) establishment 
C) maintenance 
D) plateauing 
E) decline

Question 4

Which of the following is an error managers make during the organizing stage of management?

Accepted Answer

A) not exploring enough viable alternatives for reaching objectives 
B) not establishing appropriate performance standards 
C) establishing improper communication networks 
D) not monitoring progress in carrying out plans 
E) establishing inappropriate spans of management

Question 5

At what stage do individuals commonly move to different jobs within the same company,to different companies,or even to different industries?

Accepted Answer

A) exploration stage 
B) establishment stage 
C) maintenance stage 
D) career plateauing stage 
E) decline stage

Question 6

________ can be defined as guiding the activities of organization members in appropriate directions.

Accepted Answer

A) Organizing 
B) Influencing 
C) Controlling 
D) Monitoring 
E) Planning

Question 7

Asking colleagues and other acquaintances about yourself and your behaviors that could be improved is a great way to develop your ________ managerial skills.

Accepted Answer

A) technical 
B) human 
C) conceptual 
D) effective 
E) efficient

Question 8

Which managerial function is primarily focused on motivating,leading,directing,or actuating activities?

Accepted Answer

A) planning 
B) organizing 
C) influencing 
D) evaluating 
E) controlling

Question 9

According to Robert Katz,applying specialized knowledge and expertise to work-related techniques is a characteristic of ________.

Accepted Answer

A) interpersonal skills 
B) human skills 
C) conceptual skills 
D) technical skills 
E) strategic skills

Question 10

Which of the following activities include short-term planning,clarifying objectives of jobs in organizations,and monitoring operations and performance?

Accepted Answer

A) people-related activities 
B) change-related activities 
C) task-related activities 
D) skill-related activities

Question 11

Planning involves choosing tasks that must be performed to attain organizational goals,outlining how the tasks must be performed,and indicating when they should be performed.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following skills should Randy work on if his intentions are to develop his ability to see the organization as a whole and therefore better understand how a change in one part of the organization affects the rest of the organization?

Accepted Answer

A) political skills 
B) economic skills 
C) ethical skills 
D) technological skills 
E) conceptual skills

Question 13

People in the ________ stage may find it difficult to maintain prior performance levels,perhaps because they have lost interest in their careers or have failed to keep their job skills up-to-date.

Accepted Answer

A) exploration 
B) establishment 
C) maintenance 
D) decline 
E) plateauing

Question 14

________ refers to all the organizational assets available for activation during the production process.

Accepted Answer

A) Supplies 
B) Plans 
C) Technologies 
D) Strategies 
E) Resources

Question 15

Sarah's team is relatively new and inexperienced.As the manager,she needs to motivate the team and encourage them to cooperate with each other to perform better.According to Katz,this involves using ________ skills.

Accepted Answer

A) technical 
B) moral 
C) conceptual 
D) human 
E) technological

Question 16

Sara is a manager in a food processing company.Her primary function is to see that organizational goals are achieved.Which of the following must she discourage in order to promote this?

Accepted Answer

A) Ben spends a lot of time on Facebook,but gets his work done on time. 
B) Ted organizes an interdepartmental soccer game every month. 
C) Ashley's consumer relations activities for the company sometimes delay her work. 
D) During lull periods at work,Sally works on her Master's thesis. 
E) Clare is the top performer in the department,but has no interest in the industry.

Question 17

Gayle has not established appropriate performance standards for her team.This is a fault in the ________ function of management.

Accepted Answer

A) organizing 
B) influencing 
C) controlling 
D) monitoring 
E) planning

Question 18

Discuss common mistakes managers may make when carrying out the various management functions.

Accepted Answer

The answer of Discuss common mistakes managers may make when...

Question 19

________ managers are those who lead manufacturing operations that produce the clothes we wear,the food we eat,and the automobiles we drive.

Accepted Answer

A) Personnel 
B) Plant 
C) Sales 
D) Accounting 
E) Human Resources

Question 20

Top-level managers tend to have strong ________ skills since they set the strategies for the firm as a whole and need to see how the organizational pieces all fit together.

Accepted Answer

A) technical 
B) human 
C) conceptual 
D) interpersonal 
E) change

Exam 1: Introducing Modern Management: Concepts and Skills