Multiple Choice
Which of the following statements is true of operations management (OM)
A) The application of the concepts and methods of OM is limited to the technology industry.
B) OM is the only function by which managers can directly affect the value provided to all stakeholders.
C) The activities involved in OM focus on creating value solely for external customers.
D) OM and its principles are exclusively applicable to firms that produce tangible products.
Correct Answer:

Verified
Correct Answer:
Verified
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