Multiple Choice
The recommended procedure for handling billing inquiries is to ____.
A) pull the patient's chart and billing information
B) insist that the patient pay the current charges
C) tell the patient to pay the charges, but the charges will be reviewed at a later date
D) notify the patient that the physician will not see him until the bill is paid
E) forward the patient's call to the physician
Correct Answer:
Verified
Correct Answer:
Verified
Q56: A guideline to follow when an attorney
Q57: When talking on the telephone, you should
Q58: Guidelines for dealing with a salesperson on
Q59: When dealing with a telephone triage problem,
Q60: Proper telephone _ means handling all calls
Q62: If uncertain about whether to give particular
Q63: Prior to completing a phone call, you
Q64: A mother calls and informs you that
Q65: A medical assistant should answer all telephone
Q66: There are two main types of _.