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Spanish Negotiators Use a High Percentage of Commands, as Demonstrated

Question 64

Multiple Choice

Spanish negotiators use a high percentage of commands, as demonstrated by which behavior?


A) extensive use of silent periods
B) highest incidence of touching another negotiator
C) greeting callers on the phone with "diga" (speak)
D) shunning eye contact with others
E) greeting others with a "hola" or "bueno"

Correct Answer:

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