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The ________ Measures Customers' Satisfaction and Perceptions of Quality of a Representative

Question 79

Multiple Choice

The ________ measures customers' satisfaction and perceptions of quality of a representative sample of America's goods and services.

A) ISO 9000
B) ICE
C) Net Promoter Score (NPS)
D) American Customer Satisfaction Index (ACSI)
E) American Price Index (API)

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