Dr Thomas Is a Dentist Practicing in Chicago

Multiple Choice

Dr. Thomas is a dentist practicing in Chicago. During a four-day stretch in March, it snowed so heavily that not a single patient was able to visit him. Since none of the appointments took place, he did not make any money in those four days, even though his normal expenses remained. In this scenario, which characteristic of services most likely affected Dr. Thomas' business?

A) tangibility
B) feasibility
C) durability
D) homogeneity
E) perishability